In an E-mail to M&S chief executive Sir Stuart Rose he explained that Marks & Sparks pants "no longer provide adequate support". Yesterday afternoon, he added: "This is not just about the weak gusset issue. It is about the separation of the cotton from the elastic, a very common problem. When I first noticed this some time ago I thought it might be a detergent problem. In fact, they are simply not being made to the same standards they used to be. I have spoken to loads of people, from Peers of the Realm to gardeners, all men who use these vital items of equipment, and we agree."
M&S insists, however, that its male customers' complaints about underpants are at a "five-year low".
"But the problem is not the design!" said Paxman. "I've no problem with the design and never have. It's purely about the manufacture. It's very interesting they are being cagey about where they manufacture them now."
Paxman had considered his complaint a private matter and is irritated that his email was leaked. "This was never supposed to be public," said Paxman, "but someone needs to speak up on behalf of British men, because we are being let down, both figuratively and metaphorically. We deserve more attention."
Sir Stuart Rose has invited him to lunch promising a goody bag of assorted undergarments for Paxman to trial.
4 comments:
Is he expected to try them at the lunch table ?
Haha Now that would be worth being a fly on the wall at!
Three cheers for Paxo for speaking out.
It's not just underpants - much of M&S menswear is now very poor quality. Try buying a tee shirt that lasts more than two washes!
It's all part of the "cheapification" of the retail clothing sector.
Seriously, I've found that with their T Shirts too. The best ones I've bouth in years were from Racing Green. They lasted for ages
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